Contact Support

Contact Support
Information on how to get support for your Coyote Point products

 


Network Products Guide

Best Support Team of the Year 2011

 

 

By Email
Email support requests are answered during regular business hours. Our address is support@coyotepoint.com.

By Phone

Please have your system serial number ready when you call. In order that we may provide the best possible service, we ask that you please register your system online before calling support.

US and Canadian customers please call Coyote Point's Support Hotline at:

(888) 891-8150.
Overseas customers, please call:
(+1) 408-291-0152.

Phone and email support are available Monday to Friday, 8:00 am to 5:00 pm, your local time. 24x7 contracts offer emergency support 24 hours a day, every day of the year.

Support Contract and Warranty Questions?

Please call (408) 291-3449, weekdays between 9:00 am and 5:00 pm PST. Or, send email to renewals@coyotepoint.com .


Traffic Management
Solutions from simple L4 server load balancing to advanced data center traffic management.

Server Load Balancing
L7 Application Routing
High Availability
Multiple Data Centers
Automation
Easy IPv6 Transition


Improve Performance
Solutions to reduce latency and improve user response times.

HTTP Compression
SSL Acceleration


Application Specific
Application delivery solutions for specific application environments.

Microsoft Solutions
VMware Solutions
Blackboard Solutions


Equalizer ADCs
Hardware and virtual ADC solutions packaged to meet your needs.

E250GX
E350GX
E450GX
E650GX
Equalizer OnDemand


Software/Upgrades
Optional upgrades and enhancements for your ADC appliances. 

Envoy GSLB
EQ/OS 10
Support Services
VLB Advanced

Tools